Products

Product Description

Up to a 1000 character description of the product may be included. Descriptions are shown in the checkout page when the MORE INFO option is clicked in the product listing. The description appears next to a large image of the product if a product image is uploaded.

Product Image

An image of the product may be uploaded for inclusion in the product listing. The image cannot exceed 200 x 200 pixels. Images greater than the limits specified will NOT be uploaded and will generate a warning.

Your Image

Uploaded image may be previewed and removed in the Your Image area of the tab.

Receipt Message

The message provided as the receipt message will appear on the receipt after the product listing. The message should provide additional information that could be useful after the purchase. Examples include: Please allow 7-10 days to receive the product, or Please bring this receipt to the registration booth to pick up your tickets

Product Display Order

A product's display order relative to other products listed on the checkout page, may be set by dragging and re-arranging the products as they appear on your screen. Simply mouse click on the product name and move it up or down relative to the other listings.

Is Product Show Case

A showcase product appears at the top of the checkout page with a large image highlighting the product relative to other listings. There can only be one showcase item for each checkout page

Enable Ticket

Enable tickets for the product. Once enabled, the ticket will be included for each ticket purchased.

Security Code

5-character security code will be added to each serial number. The security code will be included in the 1d and 2d barcode but will not be shown anywhere else on the ticket.

Enable Counter

Ticket numbers may be based on a pre-designated initial count, e.g. 1000. All ticket sales will show the total tickets sold plus the initial count.

Ticket Banner

The banner will appear on the right hand side of the ticket. Maximum size is 384 x 50 pixels.

Full Name on Ticket

Add patron's full name to the ticket. This feature may be used as security measure and matched against an identification card. The feature is optional. If enabled, the form will ask for full name for each ticket sold. For example, if six tickets are purchased the system will ask for six names during checkout.

Text on Ticket Body

Up to six lines of text may be added to each ticket. These lines will appear in varying font sizes and should provide information about the event, e.g. Event Date, Time, Concert Hall, etc.

Text on Ticket Side Bar

Up to three lines of text may be added to each ticket side-bar. The side bar text appears vertical next to the 2d barcode.

Conditions of Sale

The condition of sale will appear at the bottom of each ticket. Examples include refund policy, etc.

Custom Question 1

Questions may be asked for each ticket. The questions will repeat for each ticket sold. Questions may be in simple text field format (leave the answer field blank) or in a pull down menu (enter answers in the box provided; answers must be separated by semicolon). Example: Dinner choice| Beef; Vegetarian |

Custom Question 2

Questions may be asked for each ticket. The questions will repeat for each ticket sold. Questions may be in simple text field format (leave the answer field blank) or in a pull down menu (enter answers in the box provided; answers must be separated by semicolon). Example: Membership Level | Member; Non-member |

Notes about the barcodes

Each ticket includes a 1d barcode and a 2d barcode. The following provides more information about what is included in each barcode.

• 1-d barcode

  The 1-d barcode includes the OrderID plus the barcode number. For example: 123456789012345-1. The number corresponds to the OrderID as provided in the downloadable report in the reporting section of the administrative system. The 1-d barcode is designed to offer a lookup mechanism using a 1-d barcode reader.

• 2-d barcode

  The 2-d barcode is designed to be used by organizations to read detailed information about each ticket during the check-in process. The following information is included in the 2d barcode. The 2-d barcode scanners will show the information in a continuous line where each item is separated by \ (back slash) from the next item. The following information is included in each barcode.

  • OrderID
  • Security code
  • Full name as entered for the ticket
  • Quantity purchased with order. Example: Q3 indicates 3 tickets purchased with the order.
  • Card Used and last 4 digits of the card. Example: V1234 indicates Visa and 1234 as the last 4 digits. (V=Visa, M=MasterCard, A=AMEX, D=Discover, J=JCB)
  • Email
  • Phone Number
  • Answer to question 1
  • Answer to question 2

Enable Name Badge

Enable Name Badge for the product. Once enabled, the name badge will be included for each product purchased.

Name Badge Banner

The banner will appear at the top of the name badge. Maximum size is 381 x 96 pixels.

Name Badge Footer

Up to three lines of text may be added to each name badge. These lines will appear in a relatively smaller font size than the name and the custom questions. The lines may include such information as the event name, dates, and location.

Custom Question 1

Questions may be asked for each name badge. The questions will repeat for each name badge. Questions may be in simple text field format (leave the answer field blank) or in a pull down menu (enter answers in the box provided; answers must be separated by semicolon). Example: Speaker; Member; Guest

Custom Question 2

Questions may be asked for each ticket. The questions will repeat for each ticket sold. Questions may be in simple text field format (leave the answer field blank) or in a pull down menu (enter answers in the box provided; answers must be separated by semicolon). Example: Company Name

Notes about the barcodes

Each name badge includes a 1d barcode and a 2d barcode. The following provides more information about what is included in each barcode.

• 1-d barcode

  The 1-d barcode includes the OrderID plus the barcode number. For example: 123456789012345-1. The number corresponds to the OrderID as provided in the downloadable report in the reporting section of the administrative system. The 1-d barcode is designed to offer a lookup mechanism using a barcode reader.

• 2-d barcode

  The 2-d barcode is designed to be used by exhibitors at a conference. By reading the barcode, the participant's information may each be added to a database through a 2-d barcode scanner. The 2-d barcode scanners will show the information in a continuous line where each item is separated by \ (back slash) from the next item. The following information is included in each barcode.

  • OrderID
  • Full name as entered for the name badge
  • Address
  • Phone Number
  • Email
  • Answer to question 1
  • Answer to question 2

Notification Mailing List

List all the email addresses that need to receive a copy of the receipt if the product is paid for. The email addresses listed only receive a copy of the receipt if the product option is paid for, otherwise they will not receive the receipt. If an email address should receive a copy of the receipt for all transactions it is best if the email is listed in the Account setting and not for the product option.

Option Name

Option names are product options such as size, color, terms or other features of a product. Each option name should be added individually.

Product Assignment

An option may be defined and assigned to a specific product. Choose the product to which the option should be assigned from the pull down menu. An option may only be defined if a product already exists.

Option Price

The product price is the price that will be listed for the option on the checkout page. Each option may have its own price. For instance, an extra large tee shirt may cost $2 more than the small. The option price may be set to $0. A $0 item is considered a free item. If the total balance at checkout is $0 then the system will automatically switch to invoicing and emails an invoice to the patron with a $0 balance. Invoicing is a free service and no fees are charged for using this feature.

Tax Deductible Portion

The portion of the price that is tax-deductible. This option is only available if the checkout page allows for donations to be tax-deductible. The tax-deductible portion may NOT exceed the product price

SKU

SKU must be alphanumeric and may include hyphens. SKU is included on detailed transaction report and is an optional parameter in the custom detailed transaction report.

Discount

Choose from the list of previously defined discount schedules. Discount schedules allow for offering discounts based on quantity or price. Prior to assignment of a discount schedule, the schedule must be defined. [More at: Product Discounts]

Sales Tax Rules

Choose from the list of previously defined tax rules. Tax rules allow for adding taxes to products based on the payee's billing address and country [More at: Sales Taxes].

Shipping

Check the shipping box if the product requires shipping. If the product is added to the basket, the shipping address will be added to the required information needed from the patron during the checkout process.

Weight

Shipping rates, by default, are calculated based on the value of the product. If the shipping schedule was defined based on weight then the product weight must be listed here. A weight may also be considered as a shipping base value where calculations may be based on. Shipping rate tables are defined and assigned to checkout pages [More at: Shipping].

Inventory

The number of available units may be added for tracking. Once the inventory reaches zero the item will become inactive and will not display on any of the checkout pages. The value may be adjusted at anytime, if needed

Product Option Image

An image for the option may be uploaded in GIF or JPG format. The maximum allowable image size is 200 x 200 pixels. The optimum resolution for images on the web is 72 dpi.

Display Order

Options may be ordered by dragging and dropping each option to its proper position. To change the option's position, mouse click on the option and move it to the desired position

Notification Mailing List

List all the email addresses that need to receive a copy of the receipt if the product is paid for. The email addresses listed only receive a copy of the receipt if the product option is paid for, otherwise they will not receive the receipt. If an email address should receive a copy of the receipt for all transactions it is best if the email is listed in the Account setting and not for the product option